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Qualified Scrum Practitioner

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Foundation for effective product development in Scrum teams

The Qualified Scrum Practitioner (QSP) course provides a solid foundation in Scrum as a product development system — not just a team framework. It helps practitioners understand how Scrum principles, roles, and events work together across multiple teams to build coherent, customer-focused products that can adapt in fast-changing, AI-driven environments.

Developed by the Society of Adaptive Organisations and LeSS, QSP addresses a critical gap in most Scrum education: how work is coordinated beyond a single team. Participants gain the understanding needed to operate effectively in LeSS and other product-centric organizations, where adaptability, learning, and systems thinking are essential to becoming truly AI-ready.

The Qualified Scrum Practitioner (QSP) course provides a solid foundation in Scrum as a product development system, not just a team framework. It helps practitioners understand how Scrum principles, roles, and events work together across multiple teams to deliver coherent, customer-focused products.

Target Audience

Developers, Testers, Business Analysts, Architects, UX and other team members working in or transitioning to Scrum teams who want to build a comprehensive understanding of effective Scrum practices. These professionals seek more than basic framework knowledge and want to understand how to improve and organise product development better.

Product Owners and Scrum Masters who want to deepen their understanding of team dynamics, product discovery, and engineering practices that enable high-performing product teams.

Managers and stakeholders who interact with Scrum teams and need to understand how effective Scrum operates, including the coordination challenges that arise when multiple teams collaborate on shared products.

Professionals preparing for LeSS adoption who need a strong grounding in Scrum fundamentals with an understanding of coordination and product focus beyond a single team.

Course Overview

With this course, you will develop a solid understanding of effective Scrum, from mastering the principles and practices that make the framework work, through to coordinating successfully in multi-team product development environments. The course builds the foundation for contributing meaningfully to Scrum teams that deliver valuable product increments, learn continuously, and adapt based on real feedback.

Duration: 16 contact hours (typically delivered over 2 days)

What to Expect

  • A thorough grounding in Scrum principles, values, and the agile mindset
  • Practical understanding of Scrum events, artifacts, and accountabilities
  • Hands-on experience with product backlog refinement, estimation techniques
  • Awareness of the engineering practices that enable sustainable, high-quality delivery
  • Skills for effective teamwork and self-management, and collaboration
  • Understanding of multi-team coordination in product-centric, scaled environments

Your Benefits

  • Master the foundations of effective Scrum, not just the mechanics
  • Understand what teams need to make Scrum actually work for product delivery
  • Develop skills to do continuous learning in a Scrum environment
  • Build confidence to contribute meaningfully from day one
  • Prepare yourself for advanced certifications and larger-scale challenges
  • Enhance your credibility as a practitioner who understands real-world complexity

Course Content

Module Topics Learning Outcomes
1. Agile and Scrum Essentials Foundations, Manifesto, Values Outline the Agile Manifesto values and principles; describe the five Scrum values; explain the three pillars of empiricism (transparency, inspection, adaptation)
2. Scrum Basics Framework, Events, Artifacts, LeSS Context Describe Scrum accountabilities, events, and artifacts; explain Sprint mechanics; list key differences between single-team Scrum and LeSS; practice running a Daily Scrum
3. Product Backlog Management Refinement, Estimation, Goals Apply product backlog refinement methods including multi-team approaches; apply sizing/estimation methods; explain how Product Goals/Vision guide backlog decisions
4. Agile Engineering Practices Technical Debt, CI, TDD, Definition of Done Explain technical debt and its effects; describe continuous integration, TDD, and practices enabling sustainable delivery; explain how Definition of Done supports transparency
5. Effective Teams Team Development, Self-Management Describe stages of team development; apply methods for self-managed work including working agreements, swarming, and shared ownership; explain balancing individual and collective responsibility
6. Organisation and Scaling Multi-Team Coordination, Team Structures Describe multi-team synchronisation approaches; explain benefits of feature teams over component teams; understand how organisational design influences team effectiveness

Prerequisites

None, though some experience with Scrum and agility in general is helpful. A willingness to learn is however a very important asset!

What could be the next step on your journey?

QSP is a broad, role-agnostic foundation. If you’d like to deepen your skills, explore the following courses: